Warranty

​This warranty covers our kitchen cabinet’s door and body only. We provide the claim of replacing or repairing these parts. Please also refer to what is not covered under our warranty for more details. The warranty duration above will commence from the date of installation.

Warranties offered are from the date of installation purchase, no matter when or if a warranty replacement occurs.

Customer will be provided replacement or repairing of the affected body coating part of subject to the evaluation after site checking.

Customer will be provided replacement or repairing of accessories (blum, servetto, pio & others) to the evaluation after site checking.

Customer will be provided replacement or repairing of the affected table top of the same quality & same price range subject to the evaluation after site checking.

All mirror related product’s warranty only valid for 1 year, for example, 3g door, 4g door & 4g mirror door or product with mirror or glass. The warranty coverage does not include glass cracks or broken due to intentional damage or misuse and negligence.

Workmanship warranty coverage on piping and wiring work within 1 week after installation. Any workmanship issue after 1 week and required additional service surcharge applied.

Body coating only covered the coating color for carcass and woodgrain door only subject to the evaluation after site checking.

Customer who has passed the accessories warranty deadline and wants to repair, replace or change the accessories are required to purchase a new accessories based on the retail price.

For any warranty service related customer can contact respective consultant or our customer success team [alloycare@alloykitchen.com.my or +603-3319 8842 (Office)/ +6010-937 8842 (HP) (within 10 am – 6 pm)].